The fine print
Shipping & Returns
Every order is packed by hand right here in Spokane Valley, WA. Here's what to expect once you check out.
Processing time
Orders are hand-packed 2–4 business days after they come in. If we're in the middle of pouring a fresh batch, it may take a day or two longer — we'll always send an update if that happens.
Shipping rates
We ship anywhere in the United States through USPS. Rates are calculated at checkout based on weight and destination.
Free shipping on orders over $35.
Local pickup
If you're in the Spokane Valley area, you're welcome to swing by the farmstand and pick up your order in person — no shipping fee, and you get to see where it all happens. Choose "Local pickup" at checkout and we'll send you a note when your order is ready. See our Visit page for hours and directions.
Packaging
Candles are wrapped in kraft paper and cushioned so they arrive safely. We reuse and recycle packing materials when we can — you might get a box that's had a life or two before yours. That's on purpose.
Damaged in transit
If something arrives broken or damaged, send us a photo within 7 days of delivery at jodysfarmstand@gmail.com and we'll make it right — free replacement or a refund, your call.
Returns & exchanges
Because our candles are hand-poured in small batches and scent is such a personal thing, we don't accept returns on used candles. If your candle is unused and unlit, you can send it back within 14 days for a refund (minus return shipping).
Not loving the scent you picked? Reach out — we're happy to recommend something closer to what you had in mind on your next order.
Lost packages
Once a package leaves our hands, it's in USPS territory. If your tracking hasn't moved in more than 7 days, email us and we'll help track it down or send a replacement.
Questions?
We're a small family operation and we read every message. Reach out any time at jodysfarmstand@gmail.com or through the contact form.